MOONDROP will supply the replacement service free of charge (including the shipping costs) from October 24th, 2022. The upgraded VOID has optimized all the exterior components, which provides better extensibility and chemical resistance, and greatly improves the wearing comfort, durability, and paint stability! VOID owners who have purchased/got(gift, purchase, giveaway or etc.) this dynamic driver full-side headphone can follow us to process the replacement!
Please note that MOONDROP values and respects your privacy and will only use your data for services purposes and will not share it with third parties. Please read the Privacy Statement for more information.
1. Submit the above information before the deadline (November 30th, 2022)
2. The supplement will be claimed by Email if some information you submitted is wrong or missed. Please have an eye on your spam or Email!
3. We will keep you know to handle the replacement process after the deadline, before that, much appreciate your patience.
4. For any questions/doubts, please email support@moondroplab.com.
5. Please fulfill your submission to process your replacement via this link if you locate in China(excluded Hong Kong, Macao and Taiwan)! http://aftersale.moondroplab.com
